Garden d'Lights FAQs

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Garden d’Lights Frequently Asked Questions

Where: Bellevue Botanical Garden, 12001 Main Street, Bellevue, 98005
When: Saturday, November 24 – Sunday, December 30, 2018 (including Christmas Eve and Christmas Day)
Time: 4:30 p.m. – 9:00 p.m. (the lights go out at 9:30 p.m.)
Cost: $5.00, 11 years and over; children 10 and under are free. We accept cash and major credit/debit cards.

Tickets can be used on any night

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Garden d’Lights Recorded Information Line: 425-452-6844

Assistance buying online tickets: Call our 24-hour answering service at 888-959-6841. Please note that this line is not for event questions or comments. If you have questions or comments about the event, please email us or call the Garden at 425-452-2750.

 

The display is outdoors on a well-lit pathway. You can plan on walking 3/4 mile including the walk from your car. Your time will vary depending on how long you pause to enjoy this one-of-a-kind display. The average time it takes to see the lights is 30-45 minutes.

We will be open, even if it rains. In the event of more severe weather, see “Weather” below.

Tickets are available for purchase at the display entrance on a first-come first-served basis. To avoid ticket lines, we recommend buying your ticket online.

  • There are disabled parking spots available in our lot for vehicles displaying a state-issued disabled parking permit. There is no charge to park in these spots.
  • We do not have wheelchairs available at the event.
  • Accessible restrooms are located near the Trillium Store.
  • The pathways around the buildings are all paved and some lights can be seen from there.
  • Nearly all of the pathways through the bulk of the lights are gravel, and many of the pathways have a slight slope to them. The gravel is 3/8 minus, which packs down and is considered an ADA-compliant material.
  • The patio at the Shorts House is paved, and many lights can be seen from there. It is about a 1/8 mile walk to the Shorts House.
  • The entire route is approximately 3/4 of a mile.

Limited Mobility Parking
Some free disabled parking is available in the Garden’s parking lot, located at 12001 Main St., for those with limited mobility. You must have a disabled parking permit to park in this monitored lot. You may also drop people off in the loading zone and proceed to free parking off-site, or pay $5 to park in the Garden’s parking lot (cash only).

Assisted Groups
If you will be bringing senior citizens or people with limited mobility, please note the following suggestions:

  • The ratio of caregiver to your guests should be about 1:5 – please stay with them to ensure their safety.
  • There are some steps, inclines, gravel and puddles.
  • All visitors should dress for the weather; non-skid shoes are recommended.
  • Please allow at least 45 minutes for guests to tour Garden d’Lights
  • Accessibility Guides available upon request.

Bus, RideShare and Shuttle Load/Unload Zone
Rideshare vehicles, shuttles and buses may drop off and pick up passengers in the loading zone at the Garden at 12001 Main Street. NO BUS OR SHUTTLE PARKING is available at the Garden. Please see our Directions and Parking page for directions to Wilburton Hill Park for bus and shuttle parking.

Cost

Cost is $5.00 per person. Children 10 and under are free and do no need a ticket. We accept cash and major credit/debit cards. Members receive free tickets. See “Members” below. The event is free for 6 nights. See “Free Nights” below.

Critter Map

A map of the current year’s route, which includes a list of the animal creations for you to find, is available at the door or will be available for download in early November.

Discounts

We are often asked if we offer military, senior, group, or other discounts for Garden d’Lights. Garden d’Lights is produced by the Bellevue Botanical Garden Society, a non-profit organization, and we use proceeds from this event to support our educational programs, and to make improvements to the Bellevue Botanical Garden. For these reasons, we do not offer discounts for this event. If the cost of the event is prohibitive for you, we suggest you visit on one of our free nights. See FREE NIGHTS, below.

Entertainment
Garden d’Lights will feature music again this year! 2018 performances to be announced. Performance locations are either the Gathering Place (just inside the main entrance), or the Aaron Education Center (north of the main entrance).

We are currently scheduling musical entertainment for the 2018 Garden d’Lights. If your group would like to perform at this year’s event, please email us to inquire. Spots are filling fast, so secure your preferred date now!

End times of performances vary by group, but each performance will last between 30 and 60 minutes.

Free Nights
Garden d’Lights is free and no tickets are needed on Free Nights. 2018 Free nights: November 24, 25, 26, 27, 28 & 29, 2018. Children 10 and under are free every night.

Gift Shop
The Trillium Store
is open every evening from 4:30 – 9:30pm during Garden d’Lights. Can’t make it to the event? The Store is also open Saturdays and Sundays from 11am – 4:00pm

Gingerbread Village by Wilburton Community

Come to the Aaron Education Center to see the amazing Gingerbread Village, created especially for Garden d’Lights by our Wilburton neighbors.

Lost and Found
Please call the Garden at 425-452-2750 and leave a message.

Lost Ticket/No Printer

You can present an image of your ticket barcode on your smartphone.

Member Tickets

Garden Society members will receive a free pass for one with an individual membership, or a free pass for four with a family membership. We mail admission passes to current members in November. Bring them with you for admittance to the show on the night of your choice. Not a member yet? Join now!

Pets
Sorry, dogs and other pets are not allowed at Garden d’Lights or anywhere in the Garden. Service animals only are permitted.

Photography
For professional photography permit information, please leave a message for the Garden Office at 425-452-2750.

Refreshments

Hot drinks and snacks are available for purchase in The Aaron Education Center. Please enjoy your treats indoors. There are no restaurants at the Garden or within easy walking distance of the Garden.

Refunds
Tickets are non-refundable unless the event is cancelled. If you are unable to use your tickets, please give them to a friend, or consider the cost of your tickets as a donation to the non-profit Bellevue Botanical Garden Society.

Restrooms
Accessible restrooms are located near the Trillium Store.

Tickets
Avoid the line by buying your ticket on-line! Express entry provided for those who purchase tickets in advance.  Tickets can be used on any night. You can print your ticket, or show your ticket barcode on your smartphone. Customers needing live assistance with buying online tickets can call our 24-hour answering service at 888-959-6841. Please note that this line is not for event questions or comments. If you have questions or comments about the event, please email us or call the Garden at 425-452-2750.

Tickets can also be purchased at the event. Cost is $5 per person. We accept cash and major credit and debit cards. Children 10 and under are free and do not need a ticket.

No tickets are necessary on free nights. Admission is on space-available basis: first come, first served.

Paper tickets can be purchased at the Trillium Store beginning November 1. These are suitable to use as gifts for friends, family, clients and colleagues.

Tickets on Your Smartphone

You don’t need to print your ticket if you can show your ticket barcode on your smartphone.

Time

Tickets are good for the whole evening; there are no set entry times. Last entry is at 9:00 pm.  The lights are turned off at 9:30 pm.

Wait Times
While we plan carefully to make our system run smoothly, please be patient. Allow plenty of time for parking and entering the show. Every “staff” person you meet as you enter Garden d’Lights is a volunteer, enriching our community through their service.

Weather

The event goes on rain or shine every night including holidays. On occasion, it may be necessary to cancel the event because of snow, ice, high winds, or other adverse weather conditions. If we cancel the event due to weather or power outage, we will post an alert on this website, our Facebook page (Garden d’Lights) and Twitter (@bellevuebotanic).

Wedding Photography

We are not able to accommodate wedding photography during Garden d’Lights. Please leave a message for the Garden Office at 425-452-2750 if you are interested in wedding photography after Garden d’Lights.

 

Recorded Event Information: 425-452-6844.

Assistance buying online tickets: Call our 24-hour answering service at 888-959-6841. Please note that this line is not for event questions or comments. If you have questions or comments about the event, please email us or call the Garden at 425-452-2750.